Netflix is still not saying what caused an error in its system that resulted in millions of customers not receiving DVDs on time last week, but they did say on Friday that the problem had been resolved. It indicated that the glitch affected all 55 Netflix distribution centers. The company said that it would issue a 15-percent refund to subscribers whose DVDs were delayed. It blamed the problem on "severe technical difficulties," but was otherwise closed-lipped about the problem.  

18/08/2008