The pop star's limo took a wrong turn and she never got to accept her first Grammy - for her collaboration with Santana on GAME OF LOVE - in person.
She's nominated again this year (04), and this time she plans to be front and centre.
She says, "I never actually got to experience the whole Grammy thing because the car made a wrong turn to the Grammys and I found out on the phone that I had won a Grammy.
"I'm sitting in the car going, 'Hurry, hurry, we're late, we're late,' and everyone's like, 'Congratulations.' I was like, `What do you mean? I'm not there.'"30/01/2004 18:55