British singer Lily Allen fears her newborn daughter may be suffering from jaundice.
The Smile hitmaker, who is also known by her married name Lily Rose Cooper, gave birth to her second baby, Marnie, last week (08Jan13), and she took to her Twitter.com blog over the weekend (12-13Jan13) to publicly complain about her postnatal treatment from Britain's National Health Service (Nhs).
Directing her message to the Nhs Direct service operators, she wrote, "Hi there, can't seem to find out which hospital's community midwifery team are coming to see me... I'm starting to worry now, and no one answers the phone, or if they do, I just keep getting passed around. Let me know if you can (help)."
Allen, who was discharged from hospital last Wednesday (09Jan13), was instructed to find the appropriate phone number on the organisation's website to contact medical officials, and she was able to set up an appointment to check on her baby on Monday (14Jan13).
However, the star was still waiting for a visit from midwives hours later and she now worries little Marnie may be suffering from a yellowing of the skin, relating to a liver problem.
Keeping her Twitter followers up to date with her healthcare issues, she writes, "So after speaking to the Brent midwifery team at 7 this morning, I was told to stay in all day and someone would be over to weigh my baby And do a jaundice assessment as I've been a bit worried. Waited all day, and nothing, not even a phone call. She'll be a week old tomorrow."
Allen - who is also mum to 18-month-old daughter Ethel with her husband Sam Cooper - admits she feels terrible complaining about the lack of service she has received, but she insists it's important to raise issues to fix the Nhs so other new mums get the support they need.
She adds, "I don't mean to moan and I know how over stretched the health service is. But I can't help but think about how mothers with less support, Both financially and emotionally are meant to cope. What if I was having real problems. I haven't been able to get an answer on the phone. I know it's not the midwives themselves' fault, they are generally angels but surely we can do better than this."